Train your Staff to Excel in Customer Service

Tourism, hospitality and retail are immensely important industry sectors. Not just here on the Fylde Coast but all over the UK. So it’s important to train your staff in excel in customer service.

Blackpool and the Fylde College offer Worldhost Principles of Customer Service – Level 2.

Find out when the next course takes place or arrange future dates

This course includes the WorldHost Covid SafeService (formerly WorldHost 2020) which prepares your service professionals for front-line duty beyond Covid-19.

Exploring the key changes that service professionals will encounter on a day to day basis, the course focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene.

Hospitality Level 3 Training

The Government Lifetime Skills Initiative List now includes some hospitality level 3 courses among many others.

Blackpool and the Fylde College can now offer:

  1.  Level 3 NVQ Diploma n Professional Cookery ( Patisserie and Confectionery)
  2. Level 3 NVQ Diploma in Professional Cookery
  3. Level 3 Diploma in Food and Beverage Service Supervision

Find out more here

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